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Welcome to the web site of First Wish Solutions LLP.

Your privacy and freedom of choice matters a lot to us. We are committed to informing you what information we collect when you visit our website or use our services, why we collect it and how we safeguard it. The collection or usage of pertinent user information (name, email etc) is done electronically as selected by you, the individual user, according to the category and privacy level you fall into.

Category I – Information on users who visit our site to read or download information on our pages.  From these users, we collect and store only the following information:

  1. The domain name through which you gained access to our Web site;
  2. The precise time and date that you entered our web site.
  3. The URL of the web page through which you linked to our web site.

Category II – Users who send us e-mail containing personal information or identifies you, login to specific pages where login information is required or request email quotations or technical support.  Any information that we collect in this way is used only for purposes of responding to you and addressing the issues that you may have raised.

Any information that we collect is collected as part of our business practices in order to identify demographic information relative to users who access our site, assessing the number and type of user accessing various sections of our site, helping us determine what content and business concepts are working for us and/or are of interest to our visitors, determining technical design features and specifications and helping us assess systems performance.  We also use such information in statistical form to assist us in business and marketing strategies and programs.  We utilize software programs to create summary statistics which we utilize for the above purposes.

Our company does not make any attempt to obtain information that personally identifies our users who visit our web site.  It is not our policy to sell or otherwise provide access to such information to unaffiliated third parties.

Our privacy policy does not extend to cover transactions you may register with via affiliates’ or partners’ websites and service offerings. Partners and third-party websites and service accessible through ad-hoc mailings have independent privacy and data collection practices. First Wish Solutions holds no liability or responsibility for these independent policies.

Please note that when you voluntarily disclose personal information online e.g. via forms or emails, that information can be collected by others. By posting personal information online that is publicly accessible, you may receive unsolicited message from other parties. While we do our best to protect your personal information, we cannot warrant the security of any information you transmit to or through us via the Internet and you do so at your own risk. Customers are solely responsible for the maintaining the secrecy of their passwords and data.

With respect to security, we have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice.  If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses.  If you are concerned about how your information is used, you should check back at our Web site periodically, we will post the policy changes to our Web site to notify you of these changes and we will use for these new purposes only data collected from the time of the policy change forward. If you are concerned about how your information is used, you should check back at our Web site periodically.

If you feel that this site is not following its stated information policy or if you would like to report errors or spam abuse, please email to:

First Wish Solutions LLP
Tel: +65 6345 0906
Fax:  +65 6440 9532
Email: enquiries@firstwishsolutions.com

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